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Maui Property Management: 4 Questions To Ask Before You Hire
1. Is there a direct point of contact for everything I need?
Some property management companies do not have a dedicated manager for your unit–one person who knows everything about you and your property’s needs. This can lead to numerous challenges like:- Having to introduce yourself and explain your property over and over again
- Not knowing the people managing your property enough to trust them
- Lacking a true “in case of emergency” contact
2. How do you ensure I get the best rates for my property?
Unfortunately, many property management companies set pricing once or twice throughout the year and don’t change it. But, much like hotels and airlines, pricing can change daily based on a wide variety of factors. That’s why it’s important to partner with a property management company who is set up to change the rates if needed. Elite Pacific, for example, leverages powerful dynamic pricing that is data-driven based on demand. They have a team of highly trained reservation agents, working 7 days a week to answer questions and convert property inquiries into closed reservations.3. How do you make sure my home is taken care of?
The best property management companies assign a single property manager to your home where they will be dedicated to coordinating all the maintenance, repairs, and housekeeping. While partnering with a property management company who uses corporate processes and multiple departments can get the job done, it’s more beneficial to work with a designated property manager who spearheads the following activities:- Learns the nuances of your home
- Doesn’t allocate your home maintenance to multiple people in the company who may or may not coordinate well together
- Uses a Certificate of Insurance verification process for all vendors to ensure they are properly insured to be working at your home
- Offers damage protection for paying guest stays between 1,500-10,000/ per stay